This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use the ImprintaAI website and platform (the "Service"). By using the Service, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
1.1 Information you provide directly
When you register for an account, we collect your name, email address, and authentication credentials. When you subscribe to a paid plan, payment information is processed by Stripe and we receive only a tokenized reference — we never store your full credit card number, CVV, or expiration date. When you contact support, we collect the content of your communications.
1.2 Information generated through use
We collect data about how you interact with the Service, including the prompts you submit to generate content, the generated content itself (stored to provide your library), your credit usage and subscription history, and your preferences and settings.
1.3 Automatically collected information
When you visit our website, we automatically collect certain technical information, including your IP address, browser type and version, operating system, referring URLs, pages viewed, time spent on pages, and device identifiers. This information is collected through cookies, web beacons, and similar tracking technologies.
2. How We Use Your Information
| Purpose | Legal basis |
|---|---|
| Providing and operating the Service | Contract performance |
| Processing payments and managing subscriptions | Contract performance |
| Sending transactional emails (receipts, account alerts) | Contract performance |
| Sending marketing emails (with your consent) | Consent |
| Improving and personalizing the Service | Legitimate interest |
| Detecting and preventing fraud and abuse | Legitimate interest |
| Displaying advertising on blog and editorial pages | Consent / legitimate interest |
| Complying with legal obligations | Legal obligation |
| Responding to support requests | Contract performance |
3. AI Model Training and Your Content
We do not use your generated content or prompts to train our AI models. The content you create using ImprintaAI remains yours and is not shared with AI model providers for training purposes. Prompts submitted to the Service are processed in real time to generate content and are stored solely to provide your library and usage history.
We use third-party AI model providers to power content generation. These providers process your prompts under their own data processing agreements and privacy policies. We have contractual agreements in place that prohibit these providers from using your data for model training.
4. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:
Service providers: We share information with trusted third-party vendors who help us operate the Service, including Stripe (payment processing), Resend (transactional email), MailerLite (email marketing), Google (analytics and AdSense advertising), and cloud hosting providers. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
Legal requirements: We may disclose your information if required to do so by law, court order, or governmental authority, or if we believe in good faith that such disclosure is necessary to protect our rights, your safety, or the safety of others.
Business transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website before your information is transferred and becomes subject to a different privacy policy.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to operate the Service, remember your preferences, analyze usage, and display advertising on blog and editorial pages. Cookies are small text files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent; however, some features of the Service may not function properly without cookies.
We use the following types of cookies:
- Essential cookies — required for authentication, security, and core functionality.
- Analytics cookies — used (with your permission) to understand how visitors interact with the Service, including Google Analytics.
- Preference cookies — remember settings such as theme and onboarding state.
- Advertising cookies — used by Google AdSense to display advertisements on blog and editorial pages and, where permitted, to limit how often you see the same ad.
You can manage cookie preferences through our on-site cookie notice and the Cookie Policy. You can also control cookies in your browser settings.
6. Advertising (Google AdSense)
ImprintaAI displays third-party advertising on blog and editorial content pages using Google AdSense (publisher ID ca-pub-1051825252184436). We do not place the AdSense snippet on the marketing homepage.
Google and its partners may use cookies and similar technologies to serve ads, measure ad performance, and (where allowed) personalize ads based on your visits to this and other sites. This is a cookie and advertising disclosure for AdSense compliance.
You can opt out of personalized advertising at Google Ad Settings or through the Digital Advertising Alliance opt-out. Rejecting advertising cookies or opting out of personalization does not remove all ads; you may still see non-personalized ads on content pages.
Google's use of advertising cookies is described in the Google Advertising Policies and Google Privacy Policy.
7. Data Retention
We retain your personal information for as long as your account is active or as needed to provide the Service. If you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal, tax, or regulatory purposes. Generated content stored in your library is deleted immediately upon account deletion.
8. Data Security
We implement industry-standard security measures to protect your personal information, including encryption of data in transit (TLS/HTTPS), encryption of sensitive data at rest, access controls limiting employee access to personal data, regular security assessments, and secure payment processing via PCI-DSS compliant providers.
No method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security. In the event of a data breach that affects your personal information, we will notify you as required by applicable law.
9. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information. These may include the right to access, correct, or delete your personal data; the right to data portability; the right to object to or restrict processing; and the right to withdraw consent at any time.
California residents (CCPA): If you are a California resident, you have the right to know what personal information we collect, the right to delete your personal information, the right to opt out of the sale of your personal information (we do not sell personal information), and the right to non-discrimination for exercising your privacy rights.
European residents (GDPR): If you are located in the European Economic Area, you have additional rights under the General Data Protection Regulation, including the right to lodge a complaint with your local data protection authority.
To exercise any of these rights, contact us at privacy@taciturnstudios.com. We will respond to your request within 30 days.
10. AI Chat Assistant
Our website uses an AI-powered chat assistant to provide faster support and information. When you use this chat feature, your messages are processed by our AI vendor's servers to generate responses. We retain chat transcripts for quality assurance and product improvement. Chat transcripts are not sold to third parties. You may request deletion of your chat data by contacting privacy@taciturnstudios.com.
A consent notice is displayed before your first interaction with the chat assistant. By proceeding past the consent notice, you acknowledge and agree to the data practices described above.
11. Children's Privacy
The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information. If you believe a child under 18 has provided us with personal information, please contact us at privacy@taciturnstudios.com.
12. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence, including the United States. These countries may have data protection laws that differ from those in your country. When we transfer personal information internationally, we implement appropriate safeguards, such as Standard Contractual Clauses approved by the European Commission, to ensure your information receives an adequate level of protection.
13. Third-Party Links
Our Service may contain links to third-party websites, including Amazon KDP, social media platforms, and other resources. This Privacy Policy does not apply to those third-party sites. We encourage you to review the privacy policies of any third-party sites you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites.
14. Analytics
When analytics cookies are enabled through your cookie preferences, we use them to understand how visitors interact with the Service. You can manage those choices through the Cookie Policy and may opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. For significant changes, we will also send an email notification to registered users. We encourage you to review this Privacy Policy periodically. Your continued use of the Service after any changes constitutes your acceptance of the updated policy.
16. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, our cookie disclosure, or our data practices, please contact our Privacy team:
ImprintaAI
Developed and operated by Taciturn Studios LLC
Privacy inquiries: privacy@taciturnstudios.com
General support: help@imprintaai.com
We aim to respond to all privacy requests within 30 days.